Is your insurance claim delayed, Rejected or underpaid?
Insurance Claim Gone Wrong?
Get A Claim Advocate In Your Corner.
Leave your claim to an expert. We do the work. Less stress. Better outcomes. Pay us for results, not hours.
Start with a free chat
Tell us what's happened and we'll explain your path forward. No commitment, just free advice.
5-star service
Don't just trust us, trust those we've helped.
5.0Top Rated Serviceverified by TrustindexTrustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
WHERE IS YOUR CLAIM STUCK?
Get help and assistance with a declined, delayed or underpaid insurance claim
My Claim Was Rejected
Your insurer has declined all or part of your claim, possibly relying on wear and tear, maintenance, pre-existing damage, policy exclusions, non-disclosure, fraud concerns or a report you do not agree with.My Insurer Is Taking Too Long
Your claim is stuck waiting on reports, inspections, internal reviews, supplier responses or repeated evidence requests, and you are not getting a clear decision or timeframe.The offer is too low
Your insurer has accepted the claim, but the cash settlement, repair quote, replacement value or scope of works does not seem enough to properly resolve the loss or damage.WHAT CLIENTS SAY
Real Support When The Claim Feels Impossible
People usually come to Claimboost after months of frustration, unclear answers and back-and-forth with their insurer. These reviews reflect what matters most: clear communication, expert guidance and support through a stressful insurance dispute.
"Awesome service with great advice. Christian truly went the extra mile. Very knowledgeable and guided us in the right direction to help resolve our insurance dispute. Would highly recommend"
"Christian was excellent to work with. Professional and excellent communicator. He made what had been an incredibly stressful situation into calm one"
"Working with Claimboost was an outstanding experience from start to finish. Their team brought deep expertise and clear guidance at every step of the process, removing the stress and uncertainty that usually comes with handling insurance claims and disputes"
HOW WE HELP
Expert Support For Insurance Claims That Have Gone Wrong
Claimboost helps with genuine insurance claim disputes where the insurer has declined the claim, delayed a decision, relied on reports that do not seem right, or made a settlement offer that may not reflect the real cost of the loss or damage.
We are not an insurer, builder or law firm. We are claim advocates. Our role is to review the insurer’s position, test the evidence behind it, and help you understand whether there may be a path forward.
We do this by:
- Reviewing the insurer’s decision, claim file, reports and policy wording
- Identifying gaps, assumptions or inconsistencies in the evidence
- Checking whether the scope of works, quote or cash settlement appears complete
- Asking targeted questions and keeping the insurer’s position in writing
- Helping organise the timeline, documents and key dispute points
- Identifying where independent expert evidence may be needed
- Supporting insurer complaints and AFCA preparation where appropriate
- Dealing with the insurer directly when we take on your claim
- Keeping you informed without making you manage the claim alone
INSURANCE CLAIM ASSISTANCE
Insurance Claim Support For Complex Disputes
Why Choose Claimboost?
Standing With You When Your Claim Gets Messy
Insurance claims can become difficult when the insurer’s decision does not match the damage, the reports seem incomplete, the settlement offer is too low, or the claim keeps moving between people with no clear progress. Claimboost brings structure to the dispute. We review the insurer’s decision, claim file, reports, policy wording, scope of works and settlement offer to understand what the insurer is relying on and whether the position appears properly supported.
We do not argue for the sake of it. We build the claim around evidence, strategy and clear written communication.
That means asking the right questions, identifying gaps in the insurer’s reasoning, keeping the claim moving, and preparing the matter properly if escalation or AFCA support is needed.
- Industry expertise
- Clear strategies
- Evidence-led claim reviews
- AFCA complaint preparation
- Insurer report analysis
- Scope and settlement review
- Regular communication updates
- Get your life back
Ready to speak with a Claim expert?
Book a free 30-minute Claim consultation
No pressure, just a supportive chat with someone who understands the situation you’re in, and what to do about it.
WHAT CLAIMBOOST REVIEWS
The Decision, The Evidence And The Offer
We look at what the insurer relied on, not just what they told you.
A claim dispute is rarely about one email or one phone call. It usually comes down to the decision letter, the reports behind it, the policy wording, the scope of works, the settlement offer and the claim history.
Claimboost reviews the documents and evidence behind your claim to understand whether the insurer’s position appears properly supported.
What we review before giving you a straight answer
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Insurer Decision Letters
We review what the insurer has accepted, declined or excluded, and whether the reasons given match the policy and evidence. -
Claim File And Correspondence
Where authorised, we look at the claim history, insurer emails, notes, timelines and any changes in position. -
Policy Wording
We check the policy sections, exclusions, conditions and benefits the insurer is relying on. -
Expert Reports
We review assessor, builder, engineer, hygienist, investigation, leak detection or causation reports for gaps, assumptions or unsupported findings. -
Scope Of Works
We check whether the repair scope includes all affected areas, required works, access, reinstatement and related damage. -
Repair Quotes
We review whether the quote appears complete, actionable and realistic for the work required. -
Cash Settlement Offers
We check whether the cash offer appears to reflect the real cost, risk, variations and missing scope items. -
Complaint Or AFCA Responses
If the claim has already been escalated, we review how the insurer responded and what evidence may still matter.
What happens next
After you contact us
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You reach out
Send an enquiry or call us. Tell us what happened, what your insurer has decided or offered, and what does not feel right.
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Free 30-minute review
We take an initial look at the decision letter, reports, scope of works, settlement offer, complaint response or claim material you provide.
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Straight answer
We tell you whether Claimboost may be able to help. If the insurer’s position appears reasonable, or we do not think we can add value, we will say so upfront.
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Clear fee proposal
If there may be a path forward, we explain our role, the likely next steps and the fee structure clearly before you decide whether to proceed.
What changes when we step in
From Managing The Claim Alone To Having An Advocate In Your Corner
Chasing the insurer for updates while the claim keeps circling back to the same unanswered questions
- We keep communication in writing, ask targeted questions, and push the insurer to explain what evidence they still need, what decision they are making, and why.
- We turn the dispute into clear evidence-led points, focused on the policy wording, claim history, reports, timelines and what the insurer is relying on.
- We review the reports for gaps, assumptions, missing information, unsupported conclusions and findings that do not match the damage or claim history.
- We review the scope, quote, missing items, repair method, access works, hidden damage, contingencies and whether the offer appears complete and realistic.
- Where authorised, we work through the claim file, correspondence, decision history and evidence so the dispute is built around facts, not guesswork.
- We help identify the next practical step, organise the timeline and evidence, and prepare the claim clearly if escalation or AFCA support is needed.
FAQ
Frequently Asked Questions
Our fees depend on the complexity of your claim and the type of service. In most situations, our services are no-win, no-fee, you don't pay us anything until we improve your claim.
Once we’ve reviewed your situation, we’ll recommend a service package and clearly explain the pricing.
We stand behind the value of our work and our pricing is set accordingly.
When we offer you our services, we'll be transparent about our fee structure, and more importantly, how those fees are tied to your claim outcomes.
Yes. We actually prefer to help once the insurer has made their decision and/or offer, if you're unhappy with them.
No, we're not a law firm.
We are experienced in claim advocacy and specialise in helping people deal with their insurer and the complex world of claims, based on our industry experience.
We seek to resolve claims through strategy, evidence, and tactical complaints.
Unlike loss adjusters, who work for the insurer, we work for you.
That depends on your claim’s complexity and how your insurer responds.
Some outcomes can be achieved in weeks, while most others (especially if your claim needs to go to the Australian Financial Complaints Authority for resolution) will take months.
We’ll give you a realistic idea of timing, and try to help you access policy benefits to keep you safe and secure while you wait for an outcome.
Having worked in the industry, we understand how insurers and claims work, how different insurers operate, the tactics they use, and what it takes to get fair outcomes.
Our strategies are based on industry knowledge, real AFCA decisions, and a deep understanding of your policy rights.
In our experience, a well-prepared and well-supported claim is more likely to be taken seriously. Insurers know that advocates like us understand the process, their obligations, and AFCA expectations.
We aim to level the playing field, not create conflict.
AUSTRALIA-WIDE CLAIM ADVOCACY
Insurance Claim Advocacy Across Australia
Claimboost helps clients across Australia with complex insurance claim disputes. Whether you are in Sydney, Melbourne, Brisbane, Perth, Adelaide, Hobart, Darwin, Canberra or a regional area, we can review your insurer’s decision, reports, scopes and settlement offer remotely.
Our work is built around evidence, not location. We deal with insurers in writing, review the claim file, and help identify whether local expert evidence may be needed to support your position.
Wherever your claim is based, the goal is the same: a clearer path forward and a properly supported outcome.
- Sydney and regional NSW
- Melbourne and regional Victoria
- Brisbane, Gold Coast and regional Queensland
- Perth and regional Western Australia
- Adelaide and regional South Australia
- Hobart and regional Tasmania
- Darwin and regional Northern Territory
- Canberra and the ACT

"Highly recommended! After spending months feeling lost in the maze of call centres, assessors, and endless frustration with the insurance company, Claimboost has been a true lifesaver"