Is your insurance claim delayed, Rejected or underpaid

Insurance Claim Gone Wrong?
Get A Claim Advocate In Your Corner.

Leave your claim to an expert. We do the work. Less stress. Better outcomes. Pay us for results, not hours. 

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Tell us what's happened and we'll explain your path forward. No commitment, just free advice.

5-star service

Don't just trust us, trust those we've helped.

WHERE IS YOUR CLAIM STUCK?

Get help and assistance with a declined, delayed or underpaid insurance claim

DECLINED

My Claim Was Rejected

Your insurer has declined all or part of your claim, possibly relying on wear and tear, maintenance, pre-existing damage, policy exclusions, non-disclosure, fraud concerns or a report you do not agree with.
Delayed

My Insurer Is Taking Too Long

Your claim is stuck waiting on reports, inspections, internal reviews, supplier responses or repeated evidence requests, and you are not getting a clear decision or timeframe.
Underpaid

The offer is too low

Your insurer has accepted the claim, but the cash settlement, repair quote, replacement value or scope of works does not seem enough to properly resolve the loss or damage.

WHAT CLIENTS SAY

Real Support When The Claim Feels Impossible

People usually come to Claimboost after months of frustration, unclear answers and back-and-forth with their insurer. These reviews reflect what matters most: clear communication, expert guidance and support through a stressful insurance dispute.

"Highly recommended! After spending months feeling lost in the maze of call centres, assessors, and endless frustration with the insurance company, Claimboost has been a true lifesaver"

    Maria

    "Awesome service with great advice. Christian truly went the extra mile. Very knowledgeable and guided us in the right direction to help resolve our insurance dispute. Would highly recommend"

      L P

      "Christian was excellent to work with. Professional and excellent communicator. He made what had been an incredibly stressful situation into calm one"

        Larissa

        "Working with Claimboost was an outstanding experience from start to finish. Their team brought deep expertise and clear guidance at every step of the process, removing the stress and uncertainty that usually comes with handling insurance claims and disputes"

          Julian

          HOW WE HELP

          Expert Support For Insurance Claims That Have Gone Wrong

          Claimboost helps with genuine insurance claim disputes where the insurer has declined the claim, delayed a decision, relied on reports that do not seem right, or made a settlement offer that may not reflect the real cost of the loss or damage.

          We are not an insurer, builder or law firm. We are claim advocates. Our role is to review the insurer’s position, test the evidence behind it, and help you understand whether there may be a path forward.

          We do this by:

          • Reviewing the insurer’s decision, claim file, reports and policy wording
          • Identifying gaps, assumptions or inconsistencies in the evidence
          • Checking whether the scope of works, quote or cash settlement appears complete
          • Asking targeted questions and keeping the insurer’s position in writing
          • Helping organise the timeline, documents and key dispute points
          • Identifying where independent expert evidence may be needed
          • Supporting insurer complaints and AFCA preparation where appropriate
          • Dealing with the insurer directly when we take on your claim
          • Keeping you informed without making you manage the claim alone

          INSURANCE CLAIM ASSISTANCE

          Insurance Claim Support For Complex Disputes

          Claimboost assists with difficult insurance claims where the decision, delay, report, scope or settlement offer may not be properly supported. We help review the evidence and give you a clearer path forward.

          Home And Contents Claim Assistance

          Support with home and contents insurance claims involving property damage, contents replacement, water damage, mould, storm or fire damage, delayed repairs, rejected claims or settlement offers that seem too low.

          Motor Vehicle Claim Assistance

          Help with motor insurance claim disputes where the claim has been declined, delayed, investigated, underpaid or settled for an amount that does not appear fair.

          Strata Insurance Claim Assistance

          Assistance with strata insurance disputes involving common property damage, building reports, repair delays, scope of works issues, causation disputes and complex settlement outcomes.

          Landlord Insurance Claim Assistance

          Support for landlord insurance claims involving property damage, tenant-related issues, loss of rent, declined claims, delayed decisions or settlement offers that may not reflect the true loss.

          Business Insurance Claim Assistance

          Help with business insurance disputes involving property damage, business interruption, insurer reports, delayed decisions, policy interpretation issues or settlement offers that do not appear properly supported.

          Property Damage Claim Assistance

          Assistance with complex property damage claims involving flood, storm, water damage, mould, fire, escape of liquid, cracking, ground movement, make-safe issues or disputed expert evidence.

          Cash Settlement Assistance

          Review of cash settlement offers where the insurer has offered a payout instead of managing repairs, but the amount may not reflect the true cost, scope or required reinstatement.

          AFCA Complaint Assistance

          Support when the insurer’s internal complaint process has not resolved the issue and the claim needs to be clearly prepared for escalation or submission to AFCA.

          Why Choose Claimboost?

          Standing With You When Your Claim Gets Messy

          Insurance claims can become difficult when the insurer’s decision does not match the damage, the reports seem incomplete, the settlement offer is too low, or the claim keeps moving between people with no clear progress. Claimboost brings structure to the dispute. We review the insurer’s decision, claim file, reports, policy wording, scope of works and settlement offer to understand what the insurer is relying on and whether the position appears properly supported.

          We do not argue for the sake of it. We build the claim around evidence, strategy and clear written communication.

          That means asking the right questions, identifying gaps in the insurer’s reasoning, keeping the claim moving, and preparing the matter properly if escalation or AFCA support is needed.

          Ready to speak with a Claim expert?

          Book a free 30-minute Claim consultation

          No pressure, just a supportive chat with someone who understands the situation you’re in, and what to do about it

          WHAT CLAIMBOOST REVIEWS

          The Decision, The Evidence And The Offer

          We look at what the insurer relied on, not just what they told you.

          A claim dispute is rarely about one email or one phone call. It usually comes down to the decision letter, the reports behind it, the policy wording, the scope of works, the settlement offer and the claim history.

          Claimboost reviews the documents and evidence behind your claim to understand whether the insurer’s position appears properly supported.

          Claimboost is not an insurer and not a law firm, we don’t provide legal advice, and we can’t guarantee your insurer will change its decision. We only take on claims where we believe we can genuinely help.

          What we review before giving you a straight answer

          What happens next

          After you contact us

          No commitment until you have had our honest first view on your insurance claim.
          • You reach out

            Send an enquiry or call us. Tell us what happened, what your insurer has decided or offered, and what does not feel right.

          • Free 30-minute review

            We take an initial look at the decision letter, reports, scope of works, settlement offer, complaint response or claim material you provide.

          • Straight answer

            We tell you whether Claimboost may be able to help. If the insurer’s position appears reasonable, or we do not think we can add value, we will say so upfront.

          • Clear fee proposal

            If there may be a path forward, we explain our role, the likely next steps and the fee structure clearly before you decide whether to proceed.

          What changes when we step in

          From Managing The Claim Alone To Having An Advocate In Your Corner

          Chasing the insurer for updates while the claim keeps circling back to the same unanswered questions

          Arguing with the insurer because the decision feels wrong, but not knowing how to prove it
          Trying to understand assessor, builder, engineer, investigator or supplier reports on your own
          Looking at a low settlement offer and wondering whether it will actually cover the work
          Feeling like the insurer controls the claim because they hold the file, reports and internal reasoning
          Not knowing whether to complain, escalate, accept the offer or go to AFCA

          FAQ

          Frequently Asked Questions

          AUSTRALIA-WIDE CLAIM ADVOCACY

          Insurance Claim Advocacy Across Australia

          Claimboost helps clients across Australia with complex insurance claim disputes. Whether you are in Sydney, Melbourne, Brisbane, Perth, Adelaide, Hobart, Darwin, Canberra or a regional area, we can review your insurer’s decision, reports, scopes and settlement offer remotely.

          Our work is built around evidence, not location. We deal with insurers in writing, review the claim file, and help identify whether local expert evidence may be needed to support your position.

          Wherever your claim is based, the goal is the same: a clearer path forward and a properly supported outcome.