Ready to speak with a Claim expert?
Book a free 30-minute Claim consultation
No pressure, just a supportive chat with a licenced claim advocate who understands the situation you’re in, and what to do about it.
Where is your claim stuck?
Your Claim Doesn't Have to Feel Like a Dead End
If the decision, delay, report, scope or settlement offer does not feel right, a free review can help you understand what may be happening.
Your Claim Was Declined
Your insurer has rejected all or part of your claim, potentially relying on an exclusion for wear and tear, a maintenance issue, or expert report.
Your Claim Is Taking Too Long
Your insurer keeps requesting information, waiting on reports or inspections, or failing to give you a clear decision.The Offer Seems Too Low
Your settlement, cash offer or repair scope does not appear to cover the actual cost of repairing or replacing what was damaged.AFCA Complaints
You have hit a wall with the insurer’s internal dispute process and need help preparing or strengthening your AFCA complaint.Independent of your insurer
We Work Across Australia's Insurance Landscape
No matter where you live, if your claim has been unfairly delayed, declined, or underpaid, we know how to help.
What happens next
Three Simple Steps
No commitment, just a free chat about your claim.
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Book Your Consultation
Meet with us, tell us what happened, and what your insurer got wrong.
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We Review Your Situation
We'll take an initial look at the information you provide, including your decision letter, reports, scope, settlement offer or other relevant claim documents.
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We Give You a Straight Answer
We'll tell you whether Claimboost may be able to help and explain what your options are. If we don't think we can add value, we'll tell you upfront, and outline how to fix the claim yourself.
What Claimboost reviews
We Know What To Look For
Decision Letters
We review what the insurer has accepted, declined or excluded and the reasons behind its decision.
Policy Wording
We look at relevant policy sections, exclusions, conditions and benefits the insurer is relying on.
Claim File & Correspondence
We review claim history, insurer communications, timelines and changes in position where authorised.
Expert Reports
We examine assessor, builder, engineer and other expert reports for gaps, assumptions or unsupported findings.
Scope of Works
We check whether the proposed repairs appear complete and properly reflect the damage and required works.
Repair Quotes
We consider whether repair costs and proposed work appear realistic and complete for the situation.
Settlement Offers
We review cash settlements and other offers to see whether they appear to reflect the actual loss.
Complaint / AFCA Responses
Where applicable, we review the insurer's response and identify what may still need to be addressed.
